Respond Quickly and Stay Connected on the Go
The LeadConnector app allows you to communicate with leads directly from your phone.
It connects to FranFlow in real time, so you can:
Respond to messages instantly
Stay on top of new leads
Manage conversations from anywhere
Start Here
👉 New to the app? Read:
LeadConnector App Overview
Why Use the Mobile App for Communication
The biggest advantage of the app is speed.
With the app, you can:
✔ Respond to leads immediately
✔ Get notified when someone replies
✔ Keep conversations moving throughout the day
👉 Faster response = higher conversion
Where to Find Conversations in the App
Open the LeadConnector app
Tap Conversations
You’ll see:
A list of contacts
Message previews
Unread messages
How to Open a Conversation
Tap on a contact
View the full message thread
You’ll see:
Automated messages
Your previous messages
The lead’s responses
👉 Everything syncs with FranFlow automatically
How to Send a Message
Steps
Open a conversation
Type your message
Choose:
SMS or Email
Tap Send
SMS vs Email in the App
SMS (Most Common)
Use for:
✔ Quick replies
✔ Scheduling
✔ Follow-ups
👉 This is the primary way most consultants communicate on mobile
Use for:
✔ Sending resources
✔ Longer responses
✔ Recaps
Notifications: Don’t Miss a Lead
The app will notify you when:
A new lead comes in
A lead replies
A message is sent
🪄 Best Practice:
✔ Turn notifications ON
This allows you to respond quickly without checking manually.
When to Use the App vs Desktop
Use the App For:
✔ Quick replies
✔ Responding to new leads
✔ Managing active conversations
✔ Staying responsive throughout the day
Use Desktop For:
✔ Building workflows
✔ Editing settings
✔ Writing longer emails
✔ System setup
When to Use the App vs Desktop
Use the App For:
✔ Quick replies
✔ Responding to new leads
✔ Managing active conversations
✔ Staying responsive throughout the day
Use Desktop For:
✔ Building workflows
✔ Editing settings
✔ Writing longer emails
✔ System setup
Keep Messages Short
Mobile communication should feel natural.
✔ 1–2 sentences
✔ Simple questions
✔ Easy to respond to
✔ 1–2 sentences
✔ Simple questions
✔ Easy to respond to
🔎 Example Message: Quick Response
“Hey [First Name], thanks for getting back to me — I’d love to learn more about what you’re looking for. Want to grab a quick call?”
👉 Simple, clear, conversational
Common Mistakes
Not Using the App
Leads respond, but replies are delayed.
Overcomplicating Messages
Keep it short — this is mobile communication.
Ignoring Notifications
Missed messages = missed opportunities
Pro Tips
Treat It Like Texting
Communicate naturally, not formally.
Use It for Speed to Lead
The app is your best tool for fast response times.
Stay Consistent
Check throughout the day, not just once.
Final Takeaway
👉 The app helps you respond faster
👉 Faster responses lead to better results
FranFlow runs the system — the app keeps you connected to it.