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How to Audit Your Tags & Custom Fields

Clean and Organize Your FranFlow System

Over time, your system can become cluttered with too many tags and fields.

A regular audit helps keep your FranFlow account:

  • clean

  • organized

  • automation-ready

Start Here

šŸ‘‰ New to this? Read:

  • Tags vs Custom Fields

  • How to Create & Manage Them

Why Auditing Matters

Without regular cleanup:

  • duplicate fields appear

  • tags become inconsistent

  • workflows break or overlap

  • reporting becomes unreliable

When to Audit Your System

You should audit:

āœ” After initial setup
āœ” Every 30–60 days
āœ” When things feel messy
āœ” Before scaling workflows

Step 1: Audit Your Custom Fields

Review All Fields

Go to:

Settings → Custom Fields

Ask:

  • Do I still use this field?

  • Does this duplicate another field?

  • Is this already in FranTrackerā„¢?

What to Fix

āœ” Remove duplicates
āœ” Consolidate similar fields
āœ” Rename unclear fields

Example Cleanup

Before:

  • Investment Range

  • Budget

  • Capital

After:

āœ” Investment

Step 2: Audit Your Tags

Review All Tags

Look at:

  • Frequently used tags

  • Rarely used tags

  • Duplicate variations

What to Fix

āœ” Remove duplicate tags
āœ” Standardize naming
āœ” Delete unused tags

šŸ”Ž Example:

Before:

  • No Show

  • No-Show

  • Missed Call

After:

āœ” No Show

Step 3: Check Tag Purpose

Every tag should answer:

šŸ‘‰ ā€œWhy does this exist?ā€

If it doesn’t:

  • trigger a workflow

  • segment contacts

  • track behavior

šŸ‘‰ It likely isn’t needed.

Step 4: Review Workflows

Tags and workflows are connected.

Check:

  • Which tags trigger workflows

  • Whether multiple workflows use the same tag

  • If any workflows overlap or conflict

Fix:

āœ” Remove unnecessary triggers
āœ” Simplify automation paths

Step 5: Clean Up Contact Records

Spot Check Contacts

Open a few records and look for:

  • Too many tags

  • Conflicting data

  • Duplicate fields

Fix:

āœ” Remove unnecessary tags
āœ” Standardize field usage

Step 6: Align With FranTrackerā„¢

Confirm:

  • You are using synced fields correctly

  • You are NOT duplicating FranTrackerā„¢ data

Reminder

FranTrackerā„¢ fields = source of truth
Custom fields = supplemental only

Step 7: Re-Test Your System

After cleanup:

āœ” Test workflows
āœ” Test tag triggers
āœ” Test filters and Smart Lists

Signs Your System Is Clean

āœ” Clear, consistent tag names
āœ” No duplicate fields
āœ” Workflows trigger correctly
āœ” Contacts are easy to filter
āœ” Data feels organized

šŸŖ„ Best Practices:

āœ” Review before creating new fields or tags

āœ” Keep naming consistent

āœ” Use fewer, more meaningful tags

āœ” Audit regularly

Final Takeaway

šŸ‘‰ A clean system = a scalable system

The more intentional your setup, the more powerful FranFlow becomes.

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