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How to Create or Update Your Email Signature in FranFlow

Your email signature is the text that automatically appears at the bottom of emails you send from FranFlow.

It helps candidates know who they are communicating with and provides your contact details without you having to type them each time.

A typical email signature includes:

  • Your name

  • Your title

  • Company name

  • Phone number

  • Website

Once set up, your signature will automatically appear in emails sent through FranFlow.

Where to Find Email Signature Settings

Your email signature is managed in your User Profile settings.

To access it:

  1. Log into FranFlow

  2. Click Settings

  3. Select My Profile

  4. Scroll to the Email Signature section

This is where you can create or update your signature.

How to Create an Email Signature

Follow these steps to add a new signature:

  1. Go to Settings

  2. Click My Profile

  3. Locate the Email Signature field

  4. Enter the text you want to appear at the bottom of your emails

  5. Click Save

Your signature will now appear automatically in emails you send through FranFlow.

Tips for a Professional Email Signature

Keep it simple and easy to read. Recommended elements include:

✔ Your full name
✔ Your role or title
✔ Your company name
✔ Your phone number
✔ Your website

Optional additions:

  • LinkedIn profile

  • Company tagline

  • Social media links

Avoid adding too many graphics or large images, as this can affect email formatting.

When Your Signature Appears

Your email signature will automatically appear when you send emails from:

  • The Conversations inbox

  • Contact records

  • Email campaigns (depending on template setup)

If you send emails directly from your connected Gmail or Outlook account, those platforms may use their own signature instead.

Common Issues

My signature is not appearing in emails

Check the following:

  • Confirm you saved your changes

  • Make sure the email is being sent from FranFlow

  • Refresh your browser and try again

My formatting looks strange in emails

Try simplifying your signature.

Avoid:

  • Large images

  • Unusual fonts

  • Copying from complex documents

Plain text works best for most signatures.

🪄 Best Practices: Before sending emails to candidates, always test your signature by sending an email to yourself first. This allows you to confirm:

✔ Your formatting looks correct

✔ All links work properly

✔ Your contact details are accurate

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