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How to Customize Your Booking Confirmation Page in FranFlow

The booking confirmation page is what a candidate sees immediately after scheduling a call.

This is your chance to reinforce the experience and guide next steps.

What Is the Confirmation Page?

After booking, candidates are redirected to a page that can include:

  • A confirmation message

  • Instructions

  • Next steps

Why This Matters

This page helps:

βœ” Set expectations
βœ” Reduce confusion
βœ” Prepare the candidate

How to Customize the Page

  • Go to Settings β†’ Calendars

  • Select your calendar

  • Navigate to Form & Confirmation or Confirmation Page Settings

What to Include

1. Confirmation Message

Keep it simple and reassuring.

πŸ”Ž Example: β€œYou’re all set! Looking forward to connecting with you.”

2. What to Expect

Tell them what will happen on the call.

πŸ”Ž Example: β€œWe’ll spend time understanding your goals and walking through franchise opportunities that align with what you’re looking for.”

3. Instructions

Include anything they should do before the call.

πŸ”Ž Example:

βœ” Join via Zoom link

βœ” Be in a quiet space

βœ” Have questions ready

What NOT to Do

❌ Overload with too much information
❌ Use long paragraphs
❌ Leave default/generic messaging

πŸͺ„ Best Practices:

βœ” Keep it short and clear

βœ” Reinforce value

βœ” Set expectations

Final Takeaway

πŸ‘‰ This is your first impression after booking β€” keep it simple and helpful

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