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How to Customize Your Booking Confirmation Page in FranFlow

The booking confirmation page is what a candidate sees immediately after scheduling a call.

This is your chance to reinforce the experience and guide next steps.

What Is the Confirmation Page?

After booking, candidates are redirected to a page that can include:

  • A confirmation message

  • Instructions

  • Next steps

Why This Matters

This page helps:

✔ Set expectations
✔ Reduce confusion
✔ Prepare the candidate

How to Customize the Page

  • Go to Settings → Calendars

  • Select your calendar

  • Navigate to Form & Confirmation or Confirmation Page Settings

What to Include

1. Confirmation Message

Keep it simple and reassuring.

🔎 Example: “You’re all set! Looking forward to connecting with you.”

2. What to Expect

Tell them what will happen on the call.

🔎 Example: “We’ll spend time understanding your goals and walking through franchise opportunities that align with what you’re looking for.”

3. Instructions

Include anything they should do before the call.

🔎 Example:

✔ Join via Zoom link

✔ Be in a quiet space

✔ Have questions ready

What NOT to Do

❌ Overload with too much information
❌ Use long paragraphs
❌ Leave default/generic messaging

🪄 Best Practices:

✔ Keep it short and clear

✔ Reinforce value

✔ Set expectations

Final Takeaway

👉 This is your first impression after booking — keep it simple and helpful

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