Adding a profile photo in FranFlow helps team members quickly identify who is working with each candidate. Your profile photo may appear in places such as:
Conversations and messages
Notes on contacts or opportunities
Calendar appointments
Internal activity logs
While a profile photo is optional, it helps keep your workspace more personal and organized.
Where to Update Your Profile Photo
Your profile photo is managed in your User Profile settings.
To access your profile settings:
Log into FranFlow
Click Settings
Click My Profile (or Profile Settings depending on your account)
This page contains your personal account information.
How to Add a Profile Photo
Follow these steps to upload a new photo:
Go to Settings
Select My Profile
Locate the Profile Photo section
Click Upload Photo or the current image placeholder
Select an image from your computer
Click Save
Your new profile photo will appear across FranFlow.
How to Change Your Profile Photo
If you already have a photo and want to replace it:
Go to Settings
Click My Profile
Click on your current profile picture
Upload a new image
Click Save
Your updated photo will replace the previous one.
Recommended Photo Guidelines
For best results, use:
✔ A clear headshot
✔ A professional photo
✔ A square image (1:1 ratio)
✔ A file under 5MB
Good examples include:
Professional headshots
LinkedIn-style photos
Company profile images
Avoid using blurry or cropped images where your face is difficult to see.
Common Issues
My photo will not upload
Check the following:
The image file size is not too large
The file type is supported (JPG or PNG recommended)
Your internet connection is stable
If the upload fails, try refreshing the page and uploading again.
My photo did not update
Sometimes the image may take a few seconds to refresh.
Try:
Refreshing your browser
Logging out and logging back in
Your new photo should appear shortly.